1. Order Processing Time

All orders are processed within 1–3 business days after receiving payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

If we experience a high volume of orders or product delays, processing times may be extended. In such cases, you will be notified by email.

2. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.
Delivery times vary depending on your location, order size, and the selected shipping method.

Estimated Delivery Times:

• Domestic (within country): 4–7 business days
• International: 10–20 business days

Please note that these are estimated timelines. Actual delivery times may vary due to factors such as customs processing, courier delays, or weather conditions.

3. Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number and courier details.
Tracking information may take up to 24 hours to become active.

You can also track your order anytime by logging into your Teerift account or visiting the courier’s tracking portal.

4. Shipping Destinations

We proudly ship nationwide and to most international destinations.
However, delivery to certain remote areas or restricted countries may not be available due to carrier limitations or customs regulations.

If your location is not listed during checkout, please contact us at support@teerift.com for assistance.

5. Customs, Duties, and Taxes

For international shipments, customs duties, taxes, or import fees may apply based on your country’s regulations.
These charges are not included in the item price or shipping cost and are the buyer’s responsibility.

Teerift.com has no control over these additional fees and cannot predict their amount. We recommend contacting your local customs office for more information before placing an order.

6. Incorrect or Incomplete Address

Please ensure that all shipping details (name, address, postal code, and contact number) are correct before finalizing your order.
Teerift.com is not responsible for orders delayed or lost due to incorrect or incomplete addresses provided by the customer.

If your order is returned to us due to address issues, you may be responsible for paying the reshipping costs.

7. Lost, Damaged, or Stolen Packages

We take great care in packaging and shipping your items. However, once the package leaves our facility, delivery is handled by third-party carriers.

• If your package is lost or stolen, please contact the courier first to file a claim.
• If the issue remains unresolved, contact us at support@teerift.com with your order details and tracking information, and we will do our best to assist.

We are not liable for any damages or losses occurring after delivery confirmation by the courier.

8. Delayed Deliveries

Occasionally, deliveries may be delayed due to factors beyond our control — such as severe weather, public holidays, or customs inspection delays.

If your order has not arrived within the expected timeframe, please allow a few extra days before contacting us. You can reach out to support@teerift.com for assistance with tracking updates.

9. Shipping Restrictions

We do not ship to:

• P.O. Boxes (for certain carriers)
• APO/FPO/DPO military addresses (depending on carrier availability)
• Countries or regions restricted by international trade laws

If your order cannot be shipped due to restrictions, you will be notified promptly and fully refunded.

10. Contact Us

If you have any questions about your order’s shipping or delivery status, please contact our customer support team:

Email: support@teerift.com
Website: https://teerift.com